Visitor Feedback
D&D places a comment box at the exit of the exhibit to get feedback from visitors. Hundreds of visitors have completed the cards and the results speak for themselves: The overall average score is 4.4 of 5.
The Museum of Science & History (MOSH) in Jacksonville, Florida, hosted the Darwin & Dinosaurs exhibit from May 27, 2016 to September 5, 2016.
A net 127 cards contained usable visitor feedback. This equates to approximately 2.6 cards per day (for the 48 days the box was in place).
There were a total of ten (10) statements on the Comment Card, with a rating scale of one to five, with five being the highest (agree the most).
The overall average score was 4.4 out of 5, or 88%. All statements averaged >4.
Table 1: Questions & Scores
Question | Responses | Avg Score | |
1 | I found the exhibit educational | 124 | 4.4 |
2 | I liked the touchscreens | 124 | 4.4 |
3 | I like the Hungry Birds game | 116 | 4.5 |
4 | I would recommend D&D | 116 | 4.1 |
5 | I would recommend the MOSH | 123 | 4.6 |
6 | I would come back again | 122 | 4.5 |
7 | The exhibit was fun & engaging | 121 | 4.3 |
8 | I learned a lot about evolution | 118 | 4.1 |
9 | My kids loved it | 90 | 4.2 |
10 | I hope the MOSH has more exhibits like this. | 117 | 4.3 |
All | 1,171 | 4.4 |
Note that not all questions were rated on all cards. For example, in many cases question #9 was not scored because the visitor was an adult without children present.